Career opportunities

Position Description

Enrichment Lead
Location South Anne Street, Ireland
Job Code 1538
# of openings 1
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GET TO KNOW US

We’re a retail world built on iconic firsts. Famed for the creativity that touches our brands, buildings and experiences.  We’re always challenging ourselves to make every experience more special and unique for our customers and our people.  Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. 

KNOW THE ROLE

Our Multichannel Team are looking for an experienced Enrichment Lead to join their team. Our Head Office in South Anne Street is a hub of creativity, style and innovation. Having an open plan space makes it easy to share ideas and be inspired daily.

KNOW WHAT WE’RE LOOKING FOR

The Enrichment Lead coaches the Enrichment team and is responsible for the presentation and findability of all products, while making sure products go live within speed to site restrictions.

Key metrics include: Speed to site, online product accuracy, product findability (SEO traffic and refinements quality), and congruency.

Responsibilities:

  • Capacity forecasting for BrownThomas.com and Arnotts.com studio- mapping out key peak periods in order to effectively plan the upload process.
  • Ensuring that all copy and classifications are completed along with QA for each product uploaded to the BrownThomas.com and Arnotts.com sites.
  • Constantly audit data completeness, classification and copy accuracy and standardization of enrichment process in line with the brand tone of voice for each site.
  • Liaise with vendors in order to source product imagery and data to upload to our sites.
  • Lead and manage global annual operating budgets for photography and copy ensuring we are driving our ROI.
  • Create standard practice enrichment guides in order to increase productivity of enrichment team.
  • Improve Enrichment processes in terms of efficiency, product accuracy and findability.
  • Responsible for strategically planning upload processes to ensure priority product is uploaded along with representation for each department.
  • Liaise with key buying stakeholders in order to understand the key investment areas for the business in order to ensure these are represented on each site.
  • Create feed of product for upsell modules as part of the upload process.
  • Coach and inspire the Enrichment team.
  • Monitor delivery schedules in order to ensure stock is being allocated to the studio for shooting and that the assortment presented on the site is in line with the store.
  • Deployment of freelance Editors when needed
  • Operational support Studio Manager

 

Competencies

 

•               Relevant experience in eCommerce

•               Superior data management and analytical skills to manage a growing database of products

•               Strong collaboration skills and ability to incorporate multiple inputs to drive solutions

•               Strong communication skills

•               Proficiency with eCommerce database platforms

•               Appreciation for a customer-centric approach to product enrichment

•               Ability to work in a high-paced, high-energy environment

•               Passion for developing great user experience

•               Strong coaching and management skills

 

KNOW WHAT’S IN IT FOR YOU

Our City Centre based Head Office is close to all forms of transport and surrounded by many shops, parks and beautiful restaurants.

Team discount is offered across Brown Thomas, Arnotts and our Concession partners

Wellbeing initiatives; EAP Scheme, Tax Saver Commuter, Bike to Work, Local Discounts

 

KNOW HOW WE WORK

Doing the right thing:  We act with authenticity, honesty and integrity in everything we do.

Drive Creativity:  Encouraging working environments where everyone can use their creativity to drive the business forward in an ever changing Retail environment.

Inspiring the Customer:  Our teams are passionate about creating an authentic and unique experience for all our customers

Winning Together:  Brown Thomas and Arnotts prides itself on working as one business and two brands. We share our knowledge and support others to be successful in achieving individual and company goals.

Performing with Pride:  We deliver results and celebrate success

 

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