Career opportunities

Position Description

* Brown Thomas Customer Service & Loyalty Line Advisor, Christmas Team *
Location Clarendon Street, Dublin
Job Code 1215
# of openings 1
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Delivering an unrivalled customer experience in a luxury landmark location housing the world's most desirable brands. You will be joining a world of style and opportunity. Powered by a warm human spirit and dedicated teamwork. We're always challenging ourselves to make every experience more special and unique for our customers and our people.



Our wonderful Customer Service Team are looking for a number of experienced Customer Service & Loyalty Line Advisors to join them on a part-time basis for Christmas.

You will have the chance to work in a busy customer focused environment with responsibility for all customer queries, responding to our customers via email, social media and telephone queries. This opportunity is fast paced and an exciting department to work in during our busy Christmas period. 



You will need to be highly organised with an ability to work on your own and as part of dynamic cross functional team. Written and verbal communication skills are key to success within this role. You will be required to have flexibility and a positive, can do attitude to supporting this busy team. You will be providing excellent customer service and admin support that keeps this fast paced area running efficiently.

The ideal candidate will possess:

  • A commitment to providing excellent customer service
  • Excellent MS Office skills with particular emphasis on MS Excel
  • Exceptional attention to detail
  • Professional and polished telephone manner
  • Excellent written and verbal communication skills
  • Excellent organisational and administrative skills
  • A flexible can do approach



Doing the right thing:  We act with authenticity, honesty and integrity in everything we do.

Drive Creativity:  Encouraging working environments where everyone can use their creativity to drive the business forward in an ever changing Retail environment.

Inspiring the Customer:  Our teams are passionate about creating an authentic and unique experience for all our customers

Winning Together:  Brown Thomas and Arnotts prides itself on working as one business and two brands. We share our knowledge and support others to be successful in achieving individual and company goals.

Performing with Pride:  We deliver results and celebrate success 



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