Career opportunities

Position Description

Accessories, Store Ambassador, Mandarin Speaker
Location Brown Thomas, Dublin
Job Code 1185
# of openings 1
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GET TO KNOW US 

Delivering an unrivalled customer experience in a luxury landmark location housing the world's most desirable brands. You will be joining a world of style and opportunity. Powered by a warm human spirit and dedicated teamwork. We're always challenging ourselves to make every experience more special and unique for our customers and our people.

KNOW THE ROLE 

Our Brown Thomas Dublin store are looking for an enthusiastic Store Ambassador to join their Accesories team on a part time (30 hr) basis.

KEY RESPONSIBILITIES:

  • Working as part of team, delivering extraordinary service to both external and internal customers.
  • Ensuring communication is open and clear within the team.
  • Acquiring and updating product knowledge through supplier training, product labels, magazines etc.
  • Providing a professional after sales and complaints handling service.
  • Promoting the brands, products and services of Brown Thomas.
  • First point of contact for any customer queries.
  • Supporting promotional events.

KNOW WHAT WE'RE LOOKING FOR

  • If you are our ideal candidate you will have a proven ability to deliver exceptional customer service with a background in promotions and events.
  • It will also be preferable if you have had experience working with luxury brands. 
  • You'll share our passion for exceeding customer expectations and will and identify strongly with our Company Values. 
  • Added to that you'll be the kind of person who's immaculately presented, who thrives on team work, is commercially aware and self-motivated.
  • Fluency in Mandarin and English essential.

 

KNOW HOW WE WORK 

Doing the right thing: We act with authenticity, honesty and integrity in everything we do. 
Drive Creativity: Encouraging working environments where everyone can use their creativity to drive the business forward in an ever changing Retail environment.
Inspiring the Customer: Our teams are passionate about creating an authentic and unique experience for all our customers.
Winning Together: Brown Thomas and Arnotts prides itself on working as one business and two brands. We share our knowledge and support others to be successful in achieving individual and company goals. 
Performing with Pride: We deliver results and celebrate success. 

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