Career opportunities

Position Description

Arnotts, Customer Service Assistant
Location Henry Street, Ireland
Job Code 1131
# of openings 1
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GET TO KNOW US

An iconic destination where fashion and beauty are inspired, homes are created, family memories are made and our customers’ expectations are exceeded. We relish the hard work it takes to do this because we’re proud of how special it is. You will become part of amazing teams full of warm, grounded people. True individuals but always there for each other.

 

KNOW THE ROLE

Our Online Department are looking for an experienced  Online Customer Service Assistant to join their team in our Arnotts store.

This role will involve; 

  • Ability to deliver exceptional pre and after sales service to our online customers
  • Ability to learn a comprehensive product knowledge and systems used
  • Experience working to deadlines in a fast paced environment
  • Ability to handle a large number of queries
  • Follow up on any customer issues
  • Experience in communicating with customers via telephone, email and face to face
  • Deal with any customer complaints in a timely and efficient manner 

 

KNOW WHAT WE’RE LOOKING FOR

  • Over 1 years customer sevice experience
  • Strong administration skills
  • Good telephone manner
  • Proficient user of excel 

S E L F R I D G E S G R O U P X P E O P L E

KNOW HOW WE WORK

Doing the right thing:   We act with authenticity, honesty and integrity in everything we do.

Drive Creativity:   Encouraging working environments where everyone can use their creativity to drive the business forward in an ever changing Retail environment.

Inspiring the Customer:   Our teams are passionate about creating an authentic and unique experience for all our customers

Winning Together:   Brown Thomas and Arnotts prides itself on working as one business and two brands. We share our knowledge and support others to be successful in achieving individual and company goals.

Performing with Pride:   We deliver results and celebrate success 

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