We’re looking for a Senior Email Marketing Manager with a proven track record to help us develop customer communications strategy for a cross-platform privacy solution.
In this role, you will be part of the Customer Engagement Marketing team. This team’s goal is to understand the needs of our audience and develop long lasting relationships with our customers. We believe a keen understanding of who our customer is, how they think and act, is crucial to our ability to provide the most engaging experience across all touch-points through well-designed journeys and excellent communications. The primary goal of the team is to use this understanding of the audience to drive higher acquisition rates and customer loyalty.
We’re looking for a Senior Email Marketing Manager with a proven track record to help us develop and implement cross-channel customer communications strategy that drives word of mouth, higher conversions from trial to paid, and longer relationships and renewal rates.
In this role, you will utilize this knowledge of the audience to develop and implement a delightful customer communications strategy. You will have full ownership of all marketing communications assets including email marketing campaigns and software notifications and you will be managing its planning, setup and execution.
3+ years’ experience in SaaS environment with hands-on experience in customer communication management
Fluent English (you're confident talking / pitching and presenting to English native speakers and C-Level executives)
Work experience for US and/or EU markets
Excellent understanding of the communication strategy creation from bottom to the top (experience creating user journeys and customer communication maps)
Hands-on experience in email marketing:
Understands emails’ best practices including subject lines, messaging, html / text, deliverability and CAN-SPAM / anti-spam legislation. Hands-on experience managing all aspects of email campaigns through a major ESP like Gmail, Yahoo, Hotmail, etc.
Experience using such tools like MailChimp, Mandrill, GetResponse, SendPulse, MixPanel, Marketing Cloud, Marketo, etc.
Successful case from the previous experience when you created from scratch or breathed second life into a customer communication strategy for a B2C software will be a plus
Experience building cross-device (PC + Mobile), and cross-device communication strategies for SaaP will be a plus
Familiarity with marketing automation and CRM systems for managing customer communications via software notifications (like mobile and web push notifications, macOS / Windows notifications, etc) will be a plus
The unique opportunity to co-create a solution that will make revolution in privacy industry by returning a choice of privacy to millions of internet users. You will be proud of every piece of code you create
You will not be bored as Agility is within our DNA. Besides we also provide continuous professional competencies development and professional growth opportunities
We work in a very warm and friendly working environment. There are plenty of top notch ZEO people you can learn from here and we hope you can teach and share knowledge with others, too. We believe in Teamwork. We not only help each other, but challenge each other, as well
Ability to work in Consumer centric company changing life of millions of people across the Globe
And yes, we have a bunch of other benefits which help complete our mission and enjoy your life (we care a lot about work-life balance):
Free external and internal professional trainings and certifications
Starting from your first working day you will get free meals (three times a day — breakfast / dinner / supper) in the company restaurant. Who knows, maybe you will quit cooking once you join our team
Foreign languages learning in the company office (different levels of language skills; etc.)
Ukrainian labor legislation guarantees
40-hours working week with flexible working hours
Annual paid vacations (20 working days)
Medical insurance and health protection programs
Compensation of the transport expenses for candidates from other cities invited to our Kyiv office for an interview
Corporate / team / special events
Sport activities in our office gym with a personal coach (yoga, boxing, etc.)
We are proud of our strong team of professionals, friendly corporate attitude and our long-time reputation as a stable and reliable company!
To apply please e-mail your CV (in English only) with the detailed description of your career, skills, mastered technologies and projects. We guarantee the privacy of any received information.