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IKOS

Position Description

Front Office Receptionist
Location Chalkidiki
Department Front Office Department
Division Rooms
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Ikos Resorts is a 5* hospitality chain that creates and develops a collection of contemporary resorts, based on the exciting concept of Infinite Lifestyle. At Ikos Resorts, we envision to offer an outstanding customer experience, based on supreme operational excellence, warm hospitality & great teamwork.

We currently look for Front Office Receptionists to join our Hotel teams for season 2017.

Front Office Receptionist

 

Ref: FOR017

Location: Chalkidiki, Greece

 

 

Responsibilities:

 

  • Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)
  • Ensure the highest standards of guest care is maintained
  • Provide a friendly, efficient and courteous service at all times
  • Operate relevant switchboard, call center and reservations software as per all Front Office related activities

 

Skills:

 

  • Enthusiastic, friendly & self-motivated personality eager to learn, develop and be part of a growing team 
  • Excellent Knowledge of English language. A second language fluently spoken would be an advantage (ideally between German , Russian & French)
  • Related work experience within a luxurious environment
  • Previous experience in using switchboard/telephone operator and Front Office software (Opera, Fidelio) would be an advantage
  • Hospitality Degree desirable

 

We are an equal opportunities employer. All applications will be considered as confidential. Follow us on website & LinkedIn for more company news and job updates.

 

www.ikosresorts.com

The Infinite Lifestyle Experience