Position Description

Front Office Agent (ICH018)
Location Chalkidiki
Department Front Office Department
Division Rooms
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Ikos Resorts is a 5* hospitality chain, based on an innovative, luxury concept that has already been rewarded as one of the best resorts in the world!

We are looking for talented & energetic professionals who love working in Tourism and Hospitality and who will make our vision their own.

If you are one of them, then we have room for you !

Vacancy: Front Office Agent

Location: Chalkidiki, Greece

Contract: Full Time /seasonal

Ref: ICH/ FOA018


Your main accountabilities:

  • Welcome guests keeping highest standards of hospitality service
  • Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)
  • Provide a friendly, efficient and courteous service at all times
  • Listen and proactively plan/work on meeting all guests’ travel, entertainment and daily needs/requests
  • Inform guests on all Hotel events and different outlets available for their daily entertainment (Bars, Restaurants, Spa, sports etc.). Make reservations where needed
  • Assist in any other Guest Relations or Front Office task as assigned by the Front Office & Guest Relations Manager


Your main qualifications/skills:

  • Enthusiastic, friendly, warm, self-motivated & team player personality
  • Excellent Knowledge of English language. A second language fluently spoken would be an advantage (ideally between German, French & Russian)
  • Related experience within a luxurious environment would be a plus


Our offer:

  • Accommodation, full board nutrition
  • Competitive Salary
  • Training (Departmental & Generic)
  • Development Opportunities in one of the top awarded tourism companies globally


If this looks like the right job for you, apply and book your future at Ikos!


We are an equal opportunities employer. All applications will be considered as confidential.



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