Position Description

Consultant - Client Leadership
Kantar Operating Brand Kantar Millward Brown
Location US - Chicago, IL (Merchandise Mart)
Req # (ID) 16255
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Consultant, Client Leadership


As a Consultant within our Client Leadership team, you’ll manage the delivery of custom insights & analytics projects for strategic local and global clients across a variety of industries. You’ll leverage your expertise and our best-in-class solutions to provide insights that matter most to our clients, managing multiple project teams and developing issue-focused analyses and business-impacting results. 



As a Consultant, Client Leadership, your responsibilities will include:

Client Leadership. Interact with key clients on a day-to-day basis, advising to proactively address needs, provide thought leadership and solve business problems that drive satisfaction.  Lead strategic account planning and execution for accounts. 
Insights Delivery. Craft compelling stories, translate data into insights that address key client business issues and are presented to the client in a straight-forward way. 

Team Management. Manage 1-3 direct reports; provide advisory support on client engagement and the creation and execution of client deliverables.  Develops team to provide exceptional consultation.

Financial Management. Monitor and deliver against specific account revenue targets, as well as, plan and forecast future revenue across client accounts.  Uncover new pipeline opportunities with clients throughout projects. 
Business Strategy: Manage strategic initiatives to deliver profitable growth across clients and develop retention/growth strategy for mid-tier accounts. Partner with New Business on new opportunities.



To succeed, you’ll need:

7+ years of experience managing high impact quantitative and/or qualitative research studies, interfacing with clients to proactively deliver on agreed KPIs., including 1+ years managing a project or account team.
Understanding of broader data sets, such as syndicated POS data.
Proven analytical expertise and storytelling experience – must be able to turn data into an insightful story that ties directly to solving key business issues for clients.
Proven track record to positively impact client outcomes and ability to influence clients.
Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills.
Proven ability in developing strong client relationships that drive internal/external customer satisfaction.
Ability to navigate in a fast-paced, highly demanding environment.
Natural curiosity, a can-do attitude and comfort with ambiguity.
Domain expertise with Innovation/ Product Development, Customer Experience or Brand Insight needed
Bachelor’s degree in Marketing, Social Sciences or related field, Masters preferred.



At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com 

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