Position Description

Manager, Program Leadership
Kantar Operating Brand Kantar Millward Brown
Location US - Los Angeles, CA (Playa Vista)
Req # (ID) 15362
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Manager, Program Leadership

Los Angeles, CA


As a Manager within Program Leadership, you’ll work on a team to ensure best in class study execution from questionnaire through to data deliverable. You’ll be responsible for the day to day client support on questionnaire design, sampling plan, project scope and timeline. This is an incredible growth opportunity, to build your capabilities in research and position yourself for expanded career opportunities.


Kantar Millward Brown is a leading global research agency specialising in advertising effectiveness, strategic communication, media and digital, and brand equity research. The company helps clients grow great brands through comprehensive research-based qualitative and quantitative solutions. Kantar Millward Brown operates in more than 55 countries and is part of WPP’s Kantar group, one of the world’s leading data, insight and consultancy companies. Learn more at www.millwardbrown.com.




As a Manager in Program Leadership, your responsibilities will include:

  • Research Design : Create quality study design encompassing accurate questionnaire, sampling, data specifications and methodology for multiple research projects simultaneously, with manager guidance as needed
  • Client Engagement : Manage daily client support on questionnaire design, media and timelines with some supervision
  • Sampling: Develop and manage sample blend and quota structure with account team lead, offering final suggestions for clients
  • Process Improvement : Manage operational project costs while monitoring and making suggestions to simplify and improve processes across accounts
  • Project Liaison : Coordinate internal teams to ensure project timelines & deliverables are met




To succeed, you will need:

  • 3+ years of market research experience
  • Bachelor’s degree in Marketing, Social Sciences or related field
  • Project management experience with ability to maintain good time management while prioritizing and delivering against multiple deadlines
  • Demonstrated experience creating quality custom research study designs for multiple strategic research projects simultaneously
  • Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills
  • Natural curiosity, a can-do attitude and comfort with ambiguity
  • Proficient computer skills in Microsoft office tools and ability to master other needed business tools e.g., Maconomy, SPSS, Survey Reporter)
  • Experience with online data collection tools a plus (e.g., Qualtrics, Decipher, Dimensions)                                                                                                                                                                                                                                            



At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 


We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.                                                                                                                                         

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