||Dublin City Centre
Position: 5 month contract Location: Dublin City Centre Salary: €180-€220/day DOE
- Delivery of technical roadmap for the Service proposition particularly in the area of SCCM, SCOM and Service Now.
- Delivery of service tasks for projects: including Windows 10 image, SCCM packaging, Active Directory configurations; deployment and management of mobile devices
- Work closely with the Service Lead to ensure the operational model is effective and achievable
- Train and mentor Service Staff on the new technologies involved in the Service proposition ensuring the capability of the function is uplifted.
- Renew current BAU operational activities and produce a roadmap of improvements aligned with the new operational achievements.
- Previous experience as a Technical lead in busy Operations/Service Desk environment particularly within the Financial Services Industry
- Experience working in an outsourced IT environment with multiple service providers
- Working as part of project team to deliver specific goals (preferably in Tech Lead role)
- Knowledge and practical experience of IT Service Lifecycle, in particular Service Transition & Service Operations. Particular emphasis on ITIL framework and best practices
- Ability to analyse service operating model and recommend improvements where necessary.
- Excellent attention to detail on governance processes and procedures is vital
- SCCM 2012 configuration and operational management
- SCOM 2012 configuration and operational management
- Maintenance and management of large desk side estates - emphasis on desktop patching, anti-virus and software maintenance
- Citrix Xen App 7.5 maintenance and support
- Excellent knowledge of Active Directory
- Knowledge of PKI infrastructure and Windows 10
- Bitlocker configuration and support
- Good communicator at all levels
- Good documentation skills
- Ability to interface between different project teams working to achieve common goals
- Work independently
- Ability to mentor and explain clearly technologies
Those with previous experience working as technical lead in a Financial Services environment, please apply with your up to date CV in Word format for immediate consideration.
|Back to Search Results