Technical Support Advisor (Sheffield)
|Salary:||Starting salary £18,500 plus bonus|
|# of openings:||30|
Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way?
We are looking for people with a proven track record in customer services who are looking to progress their careers and advance their skill set as a Technical Support Advisor at Plusnet. It doesn’t matter if you are not a “techie” right now – we will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, a drive to succeed and an eagerness to learn new skills and knowledge
This isn’t you’re every day call centre role - our Technical Support Advisors use wireless headsets and have proper conversations with customers (they don’t use scripts). At Plusnet we relish responsibility and look to take ownership of customer queries from the first call. We also get to take a breather over a game of table tennis or pool before grabbing a bite to eat in our free canteen!
As a Technical Support Advisor you will...
In order to apply you must have the following skills, experience and outlook...
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