Committed to improving the state of the world

Digital Product Manager, Knowledge Networks and Analysis

Location: Geneva
Target hire date:

Description

DIGITAL PRODUCT MANAGER – KNOWLEDGE NETWORKS AND ANALYSIS
(MATERNITY COVER, 6-7 MONTHS)
 
The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation.
 
The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.
 
The Forum is building world-leading digital collaboration platforms, knowledge and data tools and digital event experiences for our constituents. At the World Economic Forum Annual Meeting 2015, the Forum introduced Transformations Maps as part of its comprehensive knowledge platform. By drawing on the collective intelligence of the Forum network, Transformation Maps allow users to explore the connections between industry, regional and global issues to better understand the forces shaping our world. The Digital Product Manager will specifically focus on this product. To support this development, we are looking for a smart and energetic Digital Product Manager to join the Knowledge Networks and Analysis team and to work with our teams of engineers, designers and content managers to help us bring digital products and features from conception to launch and beyond. The Digital Product Manager will bridge the technical and business worlds, designing services to drive online engagement with our Members and constituents and delivering on the World Economic Forum's strategic vision to provide digital products that are recognized as best in the industry.
 
Duties and Responsibilities
  • Manage product planning and development through day-to-day collaboration and decision-making with a cross-functional team, including developers, designers and business sponsors
  • Lead the conception and launch of innovative digital products and features, and enhance existing ones
  • Manage a dedicated delivery team on a daily basis (resources, tracking, team stand-ups) – remote and on-site
  • Organize regular meetings with Knowledge products “ambassadors” as well as larger product-thinking sessions to inform product requirements and influence product design and experience
  • Define and analyse metrics that measure and benchmark product success
  • Maintain product backlog and lead regular prioritization with business unit owners and leadership
  • Manage bug backlog, determine priority of bugs and which releases they are assigned to
  • Understand both internal (staff) and external (customer) needs and gather product requirements
  • Engage closely with other digital product managers to ensure consistency and share best practices, and contribute to the definition and execution of Forum digital engagement strategy
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction 
  • Establish shared vision across the organization by building consensus on priorities leading to product execution
  • Work with the marketing teams and media team on messaging, positioning and launch activities (presentations, social media toolkit, videos)
 
Qualifications and Skills
  • Three to five years of relevant industry experience in product management for consumer-facing digital products
  • Experience with JIRA or similar issue-tracking software required
  • Design experience including mock-ups and rapid prototyping
  • Customer empathy and an enthusiasm for genuinely improving how businesses serve and engage people
  • Fluency in English, with excellent written, digital and verbal communication skills
  • Digital curiosity
  • Salesforce.com experience is a plus
If you meet these requirements, please apply online and provide us with your CV and a cover letter describing your motivations for applying.


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