IT Field Engineer

Location: Nationwide
Job Category: 568

Description

KEY RESPONSIBILITIES:

  • Installation & support of backbone network devices such as: Ethernet switches, wireless controllers, routers, firewalls, etc.
  • Administration of core systems & applications: VMWARE, Hyper-V, Windows Server, Exchange, O365, Antivirus, Active Directory, SQL, Firewalls, anti-virus, anti-spam, general and application servers, etc.
  • Commission, support and troubleshoot local print solutions
  • DNS and DHCP maintenance
  • Inventory, manage and monitor all hardware and services on a continuous basis
  • Onsite user training and assistance
  • Provide hand and eye support to members of the Service Desk
  • Identify, and correct any issues across the network or company technology infrastructure

 

Technology landscape:

  • Windows Active Directory
  • Office 365 Email/SharePoint/Skype
  • Windows 7 / 10 / Citrix Thin Client computers
  • Citrix XenApp
  • Cisco based LAN / WLAN
  • Microsoft SQL Server
  • Diverse Printer Environment
  • DELL / HP Servers

 

Requirements:

  • Broad interest in ICT Technology / Tech savvy
  • Good communication, customer service and interpersonal skills
  • Keen attention to detail and finish tasks
  • Enjoying working in a small team
  • Ability to think big and outside the box and challenge the status-quo
  • Drive and champion innovation and continues improvement
  • Able to work on one own initiative and confidence to raise and flag issues that impact service delivery
  • Eligible to work in Ireland
  • Full Driver's License
  • 3+ years of experience working in an IT Support role

 



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